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Overview, 29 Oct 2026

Good afternoon, Alex

Here is where Northwind Labs stands today: what is owed, what support is holding, and how the plan is being used.

View invoicesOpen a ticket
Balance due$10,458.505 open invoices, 1 overdue
Paid this year$11,268.823 invoices settled
Open tickets64 with support, 2 waiting on you
Median first reply46 minRolling across all support threads

Needs attention

2 items

Invoice ATL-2026-0107 is overdue

$2,562.50 was due on 1 Oct 2026. Support for non-critical requests pauses after 14 days.

Review

Exports fail above 50,000 rows

ATL-4821, urgent priority. The last reply came from support.

Open

Plan usage

Scale
API calls, 1.84M of 2M92%
Storage, 84 GB of 100 GB84%
Seats, 24 of 24100%

Renews on 11 Mar 2027. Extra seats are billed monthly.

Recent invoices

View all
InvoiceIssuedDueTotalStatus
ATL-2026-011828 Oct 202627 Nov 2026$2,520.00Draft
ATL-2026-011725 Oct 20269 Nov 2026$1,800.00Open
ATL-2026-011620 Oct 202619 Nov 2026$2,586.00Open
ATL-2026-01125 Oct 20264 Nov 2026$2,900.00Void
ATL-2026-01141 Oct 202631 Oct 2026$3,020.00Part paid

Support

All tickets

Your support team

  • AKAsha KarkiSupport lead
  • BSBibek ShresthaSupport engineer
  • RGRohan GurungBilling specialist
  • 4hPriority responseBusiness hours, Monday to Friday
A Arvion Labs All projects source